Privacy Policy

1. General Information

The following information provides an overview of how your personal data is collected and processed when you visit this website. Personal data is any data that can be used to identify you personally.

The data controller responsible for this website is:

Johnson Puthenpurackal Sunny

Altstraße 50

94469 Deggendorf

Germany

Phone: +49 176 31527660

Email: spiceasiaonline@gmail.com

2. Legal Basis for Data Processing

We process your personal data based on:

• Art. 6(1)(b) GDPR – for order processing and customer accounts

• Art. 6(1)(a) GDPR – based on your consent (cookies, analytics, marketing)

• Art. 6(1)(f) GDPR – legitimate interests (website security and functionality)

3. Data Collection on This Website

We collect personal data when you:

• create a customer account

• place an order request

• contact us

This may include:

• Name

• Email address

• Phone number

• Delivery address

The data is used for:

• order processing and delivery

• customer account management

• communication

4. Customer Account

When you create a customer account, your data is stored to simplify future orders.

Processing is based on your consent (Art. 6(1)(a) GDPR).

You can request deletion of your account at any time.

5. Hosting

This website is hosted by Odoo S.A. Data may be stored on Odoo servers.

This includes:

• IP address

• browser type

• operating system

• access time

Legal basis: Art. 6(1)(f) GDPR

6. Data Sharing

Your data may be shared with service providers only where necessary, including:

• hosting provider (Odoo)

• analytics providers (Google)

• advertising providers (Meta, Google Ads)

Data processing is limited to the necessary scope.

7. Cookies and Consent

We use cookies to ensure proper functionality and to analyze website usage.

Non-essential cookies (analytics and marketing) are only used after your consent.

You can withdraw your consent at any time.

Legal basis: Art. 6(1)(a) GDPR

8. Google Analytics

We use Google Analytics to analyze user behavior.

Collected data may include:

• anonymized IP address

• visited pages

• usage behavior

Processing is based on your consent (Art. 6(1)(a) GDPR).

Data may be transferred to the United States based on Standard Contractual Clauses.

9. Google Ads

We use Google Ads including conversion tracking.

This allows us to:

• measure effectiveness of advertisements

• display relevant ads

Processing is based on your consent (Art. 6(1)(a) GDPR).

Data may be transferred outside the EU, including to the United States.

10. Meta (Facebook) Pixel

We use Meta Pixel to track user behavior and improve advertising.

Meta and we may act as joint controllers for certain processing activities.

Processing is based on your consent (Art. 6(1)(a) GDPR).

Data may be transferred to the United States.

11. Google Fonts

This website uses Google Fonts for consistent design.

When loaded from Google servers, your IP address may be transmitted.

Legal basis: Art. 6(1)(f) GDPR

12. Communication via WhatsApp

We may contact you via WhatsApp for:

• order confirmation

• delivery coordination

• customer service

We do not send unsolicited marketing messages.

Legal basis: Art. 6(1)(b) GDPR

13. Data Retention

• Order data: up to 6–10 years (legal requirements)

• Account data: until deletion request

• Consent-based data: until consent withdrawal

14. Your Rights

You have the right to:

• access your data

• correct your data

• delete your data

• restrict processing

• data portability

• withdraw consent at any time

You also have the right to lodge a complaint with a supervisory authority.

15. Supervisory Authority

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)

Promenade 27

91522 Ansbach

Germany

16. Contact

For data protection inquiries:

spiceasiaonline@gmail.com